Modmail for Discord

Modmail bot is a ticketing system for Discord that lets users contact server staff through the bot instead of messaging staff members individually or pinging them publicly in the server. These messages get relayed to modmail threads, channels where staff members can reply to and talk with the user. To the user, the entire process happens in DMs with the bot.

Inspired by Reddit's modmail system.

⚠ Note on updating to v3.0.0: If you're currently using a very old version of the bot, from before February 2018, you'll first need to update to v2.30.1 and run the bot once before updating to v3.0.0.

Always take a backup of your db/data.sqlite file before updating the bot.

Getting started

• Setting up the bot
• Updating the bot
• Frequently Asked Questions
• Privacy policy
• Privileged Intents
• 📝 Configuration
• 🤖 Commands
• 📋 Snippets
• 🧩 Plugins
• 📌 Release notes
• 📚 Community Guides & Resources

Support server

If you need help with setting up the bot or would like to discuss other things related to it, join the support server on Discord here:

👉 Join support server